Terms of Service

Last Updated: October 21, 2026

1. Overview

Welcome to Goodspira!

These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

Goodspira is operated by Guangzhou Yixuan Trading Firm (Sole Proprietorship).

Throughout these Terms, the words "we," "us," and "our" refer to Goodspira and its business operator.

By accessing our website or placing an order, you agree to comply with these Terms of Service and our related policies, including our Privacy Policy, Refund Policy, and Shipping Policy.

Please read these Terms carefully before using our website.

If you do not agree with these Terms, please discontinue using our services.

2. Online Store Terms

By using our website, you confirm that you are of legal age in your country or region of residence, or that you have the permission of a parent or legal guardian where required.

You agree to use our website only for lawful purposes.

You must not:

• Use our website for fraudulent or illegal activities.

• Violate applicable laws or regulations.

• Submit false or misleading information.

• Attempt to gain unauthorized access to our website.

• Introduce viruses, malware, or other harmful software.

• Interfere with website security or functionality.

We reserve the right to restrict access to our services where reasonably necessary to address violations of these Terms or applicable laws.

3. Products and Services

Goodspira offers a selection of home décor products, including decorative sculptures, wall art, cushions, ornaments, and home accessories.

We make reasonable efforts to ensure that product descriptions, images, dimensions, materials, and prices are accurate.

However, please note:

• Product colors may vary slightly depending on screen settings and lighting.

• Product dimensions may have minor measurement differences.

• Natural variations in texture or finish may occur in certain decorative items.

• Product availability may change without prior notice.

We reserve the right to update product descriptions, modify our collections, or discontinue products when necessary.

Nothing in this section limits your rights under applicable consumer protection laws.

4. Pricing and Payment

All prices displayed on our website are shown in the currency indicated during browsing or checkout.

Prices may change without prior notice, but changes will not ordinarily affect orders that have already been accepted.

We reserve the right to correct pricing errors and inaccurate product information.

Payment must be completed using one of the accepted payment methods displayed at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping fees, taxes, or additional charges will be displayed or disclosed as required by applicable law.

5. Order Acceptance

When you place an order, you will receive an order confirmation email.

This confirmation acknowledges that we have received your order request and does not necessarily constitute final acceptance.

We may decline or cancel an order for legitimate reasons, including:

• Product unavailability

• Payment verification issues

• Incorrect product pricing

• Inaccurate shipping details

• Suspected fraudulent transactions

• Other circumstances that prevent lawful fulfillment

If payment has already been collected for a canceled order, we will issue an appropriate refund.

We may contact you using the information provided during checkout if additional verification is required.

6. Shipping and Delivery

We strive to process and ship orders efficiently.

Orders are generally processed within 1–3 business days after payment confirmation.

Estimated delivery times depend on the destination and shipping service.

Our standard estimated shipping times are:

• United States: 7–15 business days

• Canada: 8–18 business days

• United Kingdom: 7–15 business days

• Selected European Countries: 8–18 business days

• Australia: 8–18 business days

These shipping estimates exclude order processing time.

Delivery times may be affected by customs clearance, weather conditions, carrier operations, public holidays, and other circumstances beyond our reasonable control.

Shipping charges and available delivery options will be displayed at checkout.

For more information, please review our Shipping Policy.

7. Returns and Refunds

Customer satisfaction is important to us.

Goodspira offers a 30-day return policy for eligible products.

To request a return, please contact our customer support team within 30 days of receiving your order.

Returned products generally must be unused, in their original condition, and accompanied by proof of purchase.

For returns due to personal preference, customers are generally responsible for return shipping costs.

If an item arrives damaged, defective, or incorrect, we will provide an appropriate remedy in accordance with our Refund Policy and applicable consumer protection laws.

Approved refunds are generally processed to the original payment method within 10 business days after approval.

For additional information, please review our Refund Policy.

Nothing in these Terms restricts mandatory statutory rights concerning returns, refunds, cancellations, or defective goods.

8. Order Cancellations and Modifications

If you wish to cancel or modify an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate your request before the order is processed and shipped.

Once an order has been dispatched, cancellation or modification may no longer be possible.

You may still be eligible to request a return after delivery under our Refund Policy and applicable law.

9. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate information when making purchases through our website.

This includes your:

• Full name

• Email address

• Billing information

• Shipping address

• Contact telephone number

You are responsible for updating your information when necessary.

We are not responsible for delivery issues caused solely by inaccurate information provided by customers, except where applicable law requires otherwise.

10. Intellectual Property

All content on the Goodspira website, including text, images, graphics, logos, product descriptions, and website design elements, is owned by or licensed to Goodspira or the respective rights holders.

This content is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit our website content without appropriate authorization, except as permitted by law.

Unauthorized use of intellectual property is prohibited.

11. Third-Party Services and Links

Our website may use third-party services or contain links to external websites.

These services may include:

• Payment processing providers

• Shipping and logistics companies

• Website analytics tools

• Marketing platforms

• E-commerce technology providers

Third-party services may be subject to their own terms and privacy policies.

We encourage you to review those policies when using external services.

We are not responsible for independently operated third-party websites that we do not control, except where applicable law provides otherwise.

12. Personal Information and Privacy

We respect your privacy and are committed to handling personal information responsibly.

Personal information collected through our website is processed in accordance with our Privacy Policy and applicable data protection laws.

We may collect and use information to:

• Process and fulfill orders

• Provide customer support

• Arrange deliveries

• Prevent fraudulent transactions

• Improve website functionality

• Send marketing communications where permitted

For more information, please review our Privacy Policy.

13. Customer Feedback and Reviews

We welcome customer reviews, suggestions, comments, and other feedback.

By submitting feedback, you confirm that you have the right to share the submitted content.

You agree not to submit content that is unlawful, misleading, defamatory, abusive, or infringes upon the rights of others.

Subject to applicable law and our Privacy Policy, you grant Goodspira permission to use customer reviews and feedback for business-related purposes, including displaying reviews on our website.

We reserve the right to remove content that violates these Terms or applicable laws.

14. Prohibited Uses

You agree not to use our website:

• For unlawful or fraudulent purposes.

• To violate intellectual property rights.

• To harass, abuse, or discriminate against others.

• To submit false or misleading information.

• To transmit malicious software.

• To collect personal information from other users without authorization.

• To interfere with website functionality or security.

• To engage in unauthorized commercial activities.

We may take appropriate action if these restrictions are violated.

15. Disclaimer of Warranties

We make reasonable efforts to maintain a secure and reliable website.

However, we cannot guarantee that our website will always operate without interruptions, errors, or technical difficulties.

To the extent permitted by law, website services are provided on an "as available" basis.

Nothing in these Terms excludes any mandatory warranties, guarantees, or consumer protection rights relating to the products you purchase.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Goodspira shall not be liable for indirect or consequential losses arising from the use of our website or services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot legally be excluded.

Your statutory rights under applicable consumer protection laws remain unaffected.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify Goodspira against reasonable losses, damages, or expenses arising directly from your unlawful use of our website or material violation of these Terms.

This provision does not apply to losses caused by our own negligence, misconduct, or breach of applicable legal obligations.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be limited or removed to the extent necessary.

The remaining provisions shall remain valid and enforceable.

19. Governing Law and Consumer Rights

These Terms shall be interpreted and applied in accordance with the laws applicable to the relevant transaction and business relationship.

Nothing in these Terms deprives consumers of mandatory protections available under the laws of their country or region of residence.

Any disputes shall be resolved through appropriate legal procedures in accordance with applicable law.

20. Changes to These Terms

We reserve the right to update these Terms of Service when necessary to reflect changes in our business operations, products, services, or legal requirements.

Updated Terms will be published on this page with a revised "Last Updated" date.

Changes will apply prospectively unless otherwise permitted or required by law.

We encourage customers to review these Terms periodically.

21. Contact Information

If you have questions about these Terms of Service, please contact us.

Store Name: Goodspira

Business Operator: Guangzhou Yixuan Trading Firm (Sole Proprietorship)

Email: service@goodspira.com

Phone: +1 209-220-3033

Registered Business Address: Room 201, No. 7 Xinxing Street, Nansha Subdistrict, Nansha District, Guangzhou, Guangdong Province, China

Thank you for choosing Goodspira!

Goodspira – Small Details. Beautiful Living.